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Conference/Meeting Feedback Form

We are honored to have hosted you  at our hotel. We would like to take this opportunity to thank you for choosing Hotel Rio and hope that everything was to your satisfaction.

For us to understand our customer needs and help us improve the quality of service, we would be grateful if you could complete the following questions;

 

1 Step 1
CONFERENCE/MEETING FEEDBACK FORM
How did you know about us
What type of event did you host/attend?
How would you rate the following?
Overal setup of the meeting/conference
Professionalism and helpfulness of the staff?
Speed and efficiency of the service?
Hotel’s cleanliness
Overall Experience
Was the temperature and ventilation of the room comfortable? (Yes/No)
Was the Wi-Fi connection reliable and fast enough for your needs? (Yes/No)
Did you order any food or beverages for your event? (Yes/No)
Was the banqueting personnel responsive to your needs nd requests? (Yes/No)
Were dietary preferences and special requests accommodated effectively? (Yes/No)
Did the hotel meet your expectations for hosting a meeting or conference? (Yes/No)
Was the seating arrangement suitable for your needs?Yes/No If no, give reasons below
Did the audiovisual equipment (microphones, projectors, screens) function properly? (Yes/No)If No, give reasons
Based on this event, how likely would you stay with us again or recommend us to others
What did you like the most about our services?
What areas do you think need improvement?
Any additional suggestions or feedback?
Any staff member you recommend for exceptional service;
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